ZaSpa

This is a great spa. I came here with some girlfriends for a birthday celebration. We were all able to be accommodated at exactly 11 AM afterwards. My masseuse was very knowledgeable and communicated well. They offer free valet, lockers, robes, and sandals, for the duration of your stay. We stayed around enjoying the amenities around the spa. The pool area is really nice it. It's on the smaller side, but you can order food and drinks ask for Whitney.

I was gifted a 90 min prenatal massage at ZaSpa and was a little nervous due to some reviews on here. I had my massage with Ja'Nee and it was 10 out of 10!!! This is my 3rd pregnancy and this was by far the best prenatal massage I have ever received!
I am 36 weeks and was worried that the massage would not be worth it but let me tell you... I plan to book again before I pop this baby out! Ja'Nee was amazing!! Her pressure was on point and she made me feel so comfortable throughout the whole massage. The ladies at the front desk were wonderful and welcoming.

Aly sand Theresa are absolutely magical. The absolute best most relaxing massage by Aly and amazing facial by Theresa. I did not want the experience to end, if you ever get an opportunity to go please do. It will change your life

First timer,
I was given a gift certificate and wasted no time to use.
Staff: friendly
Maria was my massage person and she was quite lively. She made sure I was comfortable.
COVID: not quite sure if they are required but all staff and guess were wearing one while I was there.
Price: a bit on high end but I think that's expected for location.
Parking: they validate your valet parking
Massage: very relaxing
Room: quite dark with a bit of relaxing sound.
Wait time: none
They also have a lounge area which was quite relaxing. Offering a few tea options.
Will definitely try this spot again and recommend

As soon as I walked in, they poured me a glass of champagne for my birthday! The customer service was great! My massage was great! Maria took care of all my needs. When your done your massage they also have saunas and rooms to rest with snacks and tea.

Shout out to Benjamin. Quite honestly one of the best spa experiences I've had in a long time. He was welcoming and so sweet and gave me the most perfect message that I absolutely needed.

I flew with my husband on a business trip and while he was out I decided to treat myself to Za. From start to finish I felt comfortable and relaxed. Scheduling an appointment was easy and the front desk was also very helpful.

The spa itself is very clean and the robes they provide are awesome. Actually wish every day i had the exact robe at home! Totally recommend this if you are visiting the hotel or in Houston.

My massage was incredibly relaxing. I asked for more pressure, but it stayed light ... okay. I can deal. It still made me sleepy and relaxed.

The spa beverages include fruit infused water and teas. There were some whole fruits available, too. Seems minimalistic to me when I'm used to the famous cantaloupe juice, assorted berries and shortbread cookies at another Houston area spa.

The relaxation rooms were set up nicely with twin sized beds and individual partitions. Great for napping.

There was in "infrared" sauna (dry sauna) in the ladies dressing area, but no hot tubs, spas, float pools, steam rooms, rain showers, etc. Sad trombone.

There was minimal water pressure in the showers and basic toiletries.

I cannot imagine making room for yourself in the locker room on a busy day. There is one tiny bench to sit and change on. I need to sit. I'm 8months pregnant. And the room was no bigger than a walk in closet. There were two other women there and it was terribly cramped.

If you go to just have your service and leave, then zaspa is great, but if you want to linger, relax and enjoy all the extras then go to the place with the cantaloupe juice and shortbread cookies.

Bad experience at ZaSpa. I arrived for my appointment and they said, "hurry the clock has already started ticking for your massage." I would have been happy to arrive early if needed, but it was never communicated to me when I made the appointment that I needed to arrive early. I hurry to change, I can't figure out how the lockers work, and of course no one is there to help me. My massage time is just ticking away.

I'm ready for massage and they take me to a hotel room because the actual spa rooms are under construction. When I booked my appointment, no one communicated that to me either. As I'm getting my massage, they are vacuuming in the hall loudly. NOT A ZEN EXPERIENCE AT ALL.

After my message, I can't get the infra red beams in the sauna to work, of course no one helps me with that either. Getting a massage some how turned into a stressful event! When I expressed my concerned to the ladies at the front desk, they were short and quite rude. I would definitely not recommend ZaSpa if you want to have an enjoyable experience.

My tech was amazing! Diana thank you. Girls in the front are not, as soon as i left and i was waiting for the elevator i heard them talking about me. So rude and ugly

I'm a local (live 3 miles away) and was looking for a nice way to relax with my husband one weekend. Called a few days before then went there on Saturday for a couples stone messages. Had a really lovely time, they are well organized, clean, classy and besides thinking that the entire hotel is too dark, I was very happy with the experience.
Spa services grant you access to the pool (there is a door man who checks if your name is on the list) so afterwards we lounged by the pool and had lunch and drinks- hot chick sandwich and fries and two skinny ritas for me and two stellas for my gentleman.
The pool was very clean, refreshing and a variety of respectable people there of all ages. Plenty of attendants and great service. Would recommend this spot for a luxury get away anytime.