Professional Documents
Culture Documents
SEC 1
Email: helpdeskfiat.uk@actiaitalia.com
Or if email is not possible.
Fax: 0039 0293 595040
Diagnosis checks for Examiner SMART
Check green power supply LED is on. If not, connect an alternate power lead eg: 12v
battery power cable or AC/DC power converter if EOBD cable is being used.
Status table for supply LED and battery LED
Power supply LED
Off
Examiner Smart is off
Green
Examiner Smart is working with external power supply
Orange
Examiner Smart is working with its internal battery
Battery LED
Off
Examiner Smart is off or internal battery is between 35% and 99%.
Green
Battery full capacity (100%)
Green, blinking
Internal battery charging
Red
Internal battery missing or damaged (Only when connected to
external power supply).
Red, slow blinking Internal battery low capacity (35% charging enabled)
Red, fast blinking
Internal battery low capacity (15%)
SEC 1
Procedure for requesting assistance under Express exchange or Repair of your
own unit.
First carry out all the basic checks to establish cause of problem
Send the request form to Actia assistance centre. Via e mail if possible.
It is vital that you CLEARLY complete ALL fields of the form and provide a
detailed description of the problem.
If the unit has been damaged you must state this clearly.
YOU MUST INDICATE WHAT SERVICE IS REQUIRED EXCHANGE OR REPAIR
The Exchange service is only available to units still under Warranty.
At this stage Actia may contact you for further technical information or to advise on a
recovery/repair method, which MUST be responded to before further action is instigated.
Actia will send a reply within 24 hrs, confirming delivery of a replacement or collection
of your unit as requested with all transportation details.
When transport company arrive, hand defective unit to them., We recommend that you get
the courier to note the condition of the unit to avoid transport damage disputes.
ITALIA S.r.l Via Europa 31 20010 Pregnana Milanese (MI)- ITALY VAT Code : 08166150014
Date
Brand
FIAT
LANCIA
ALFA
Reference Person
Tel
Fax
Complete Address
ZIP CODE
City
Country
Device Information
Examiner SMART
Serial Number
__/__
Examiner SMART HD
______
Release installed
Error messages
What has already been done to try and solve the problem ?
Repair of your Examiner, (return of your Unit within 4/5 days from the receipt of the fax)
The information collected with this form will be processed according to the privacy code provided for by law 675/96,
i.e., Personal Data Protection Law
MCP070809_406A2MENS
SEC 1
SEC 1
SEC 2
Note: only fully completed correct forms will receive a response from ACTIA
3. On receipt of this request ACTIA ITALIA will send you the Order Form already
completed as per your Purchase Request Form with confirmation of the order number,
product availability and prices.
4. You must then confirm your order by signing the order confirmation as designated (3
places on the left and 1 at the bottom right) and return it to ACTIA ITALIA at the same time
the money must be transferred to Actia (Via Bank money transfer) or credit card details
given. Please note down your Order Number in case of future enquiries. (Example-B
attached)
ACTIA Bank Details
Bank:
Account Number:
Iban Code:
Swift Code:
(It is mandatory to indicate in the cause box Bank transfer to Actia for order No****)
5. When ACTIA receive the signed Order Confirmation and the money has been transferred,
the order will be processed.
NOTE: Any queries on orders or delivery please contact Actia direct on the above Fax or E mail.
Please quote the Order Number from your order confirmation. Proof of payment may be required.
Example A
Example B
SEC 2
ITALIA S.r.l - Via Europa 31 - 20010 Pregnana Milanese (MI) - ITALIA - Partita IVA: 08166150014
UK
SEC 2
ACTIA ITALIA
Fax +39 02 93 59 50 40
Invoice to :
Company Name :
To the attention of :
E-mail :
E-mail :
Tel. :
Tel. :
Fax :
Fax :
ZIP Code :
ZIP Code :
City :
Country :
Status :
City :
Country :
please complete only if this is
your first purchase at ACTIA
Type :
S/No :
Type :
S/No :
Date of Purchase :
Item Code
SD965080VA
SD965080SV
ACD5000S
Description
EXAMINER SMART HD, Suitcase, FIAT SW
License, 1 years FIAT SW subscription
EXAMINER SMART HD, SAM, Suitcase, FIAT
SW License, 1 years FIAT SW subscription
EXAMINER SAM
Upon receipt of this request ACTIA ITALIA will send you a precompleted order form along with a confirmation of product avaiability.
Payment is in advance and you should make it when you send the
signed order to us.
Quantity
Unit Weight
Cat.
Total
Weight
Cat.
Unit
Amount*
3,00
3.965,00
3,00
5.650,00
0,00
1.833,00
ACD4000V /
ACD4000VA
ACD2000KB
KIT B
1,90
490,00
ACD3000KC
KIT C
8,88
483,00
ACD1100KD
KIT D
8,43
968,00
Total
Amount*
30,00
TOTAL*
In
MCP060721_401A8MENS
On,
SEC 3
Processor
Hard Disk
RAM
Autonomy
DVD
USB
Adapter cord
Examiner
Smart
Celeron 400 MHz
20 Gb
128 Mb
Up to1 hour
No (CD)
1 x USB 1.1
A16 (green)
Examiner Smart
HD
Celeron Mobile 1 GHz
60 Gb
512 Mb
Up to 3 hours
Yes
2 x USB 2.0
A16HS (red)
SEC 3
Kit B (Resistors 1806358000 + 1806390000, Ignition Coil Tester 1806369001)
(Amp
Description
EXAMINER SMART HD, Suitcase, FIAT SW
License, 1 years FIAT SW subscription
EXAMINER SMART HD, SAM, Suitcase, FIAT
SW License, 1 years FIAT SW subscription
EXAMINER SAM
Unit Weight
Cat.
Indicative cost
3,00
3.965.00
3,00
5.650,00
0,00
1.833,00
30,00
1,90
490,00
ACD3000KC
KIT C
8,88
483,00
ACD1100KD
KIT D
8,43
968,00
SEC 3
KIT COMPONENTS
KIT D (ACD1100KD)
DESCRIPTION
KIT N.1 FOR EXAMINER
TRANSDUCER CABLE - KIT A, KIT D
CLAMP-ON CURRENT SENSOR 1000 A -KIT A, KIT D
SHUNT 10 A - KIT A, KIT D
TEMPERATURE TRANSDUCER
ACTIA CODE
RACD1001KA
RACD1006KA
RACD1007KA
RACD1008KA
RACD1009KA
FIAT CODE
1806337000
1806337000
1806337000
1806337000
1806337000
RACD1002KA
RACD1010KA
RACD1011KA
RACD1012KA
RACD1013KA
RACD1014KA
1806338000
1806338000
1806338000
1806338000
1806338000
1806338005
RACD1005KA
RACD1003KA
RACD1004KA
1806389000
1806365001
1806365003
KIT B (ACD2000KB)
DESCRIPTION
KIT N. 3 FOR EXAMINER (AIRBAG RESISTOR 1 SERIE)
KIT N. 4 FOR EXAMINER (AIRBAG RESISTOR 2 SERIE)
SPARK GAP
CODICE ACTIA
RACD2001KB
RACD2002KB
RACD2003KB
CODICE FIAT
1806358000
1806390000
1806369001
KIT C (ACD3000KC)
DESCRIPTION
DISCONNECTING SWITCH 4-4-4 FOR LAMBDA SENSOR
DISCONNECTING SWITCH AD 233
DISCONNECTING SWITCH AD 223
CODICE ACTIA
RACD3001KC
RACD3002KC
RACD3003KC
CODICE FIAT
1806370001
1806387000
1806388000
Examiner Equipment not supplied by Actia. (Available only from Fiat Parts)
1870885000
1806505000
1871002000
1806365001
MPX 97 Electrical
Interface for Examiner
1870684000
SEC3
SEC3
1806462000
1806507000
1806586000
1806597000
1806613000
SEC3
1806585000
1806590000
1806470000
1806610000
Connections Kit
1806460000
TMPS Transmitter
1806618000
SEC 3
Spares:
1
2
3
Examiner SAM
Cable between SAM & Examiner
Measurement Cables
921180
911618
911619
SEC 3
SEC 4
Subscription renewal/application can be made by Fax or email using the attached form or direct online to http://www.actiaitalia.com/swexaminer
a) VIA INTERNET: Connect up to the site http://www.actiaitalia.com/swexaminer. Follow
the on screen instructions. The site will allow you to pay for the subscription on-line with
Visa, MasterCard, American Express, Diners credit cards on a protected site.
The 15 digit Password will be sent to you via fax or e-mail within 24/48 hours (depending
on which you choose).
b) HARD COPY VIA FAX: Fill in the form you are sent by Actia for renewal, or utilise copy
attached and fax it to Actia Italia at the number +39 02 93590031.
Credit Card Payment:. Once confirmation of payment is received from the bank (Normally
within 24/48 hours for payment with Visa, MasterCard credit cards, (other cards can take
longer) The 15 digit Password will then be sent to you in the way you have requested on the
form.
Bank Transfer Payments: Complete the subscription application form on paper (not on the
internet)
Make the bank transfers payment to the following ensuring that the Examiner serial
number is written on the bank transfer slip as detailed under the payment section of the
Subscription Renewal form.
ACTIA Bank Details
Bank:
Account Number:
Iban Code:
Swift Code:
Please be aware that Actia will not cover the bank charges for payment transfer.
(Check with your bank to confirm that all transfer charges are covered by your payment)
Fax the subscription application form and a photocopy of the bank transfer slip to
Actia Italy (+39 02 93590031) within 36 hours of the bank transferring payment. The
password and an invoice will be issued once the bank transfer has been received and
confirmed on Actias account.
Please be aware that the bank transfer WILL be rejected if any of the above is not followed.
SEC 4
Please retain the printout of the original 25 digit code & keep in a secure place,
as this is the code you will use when you renew your annual subscription.
SEC 4
SEC 5
SEC 6
To
Re:
F/L/A DEALERSHIPS
F/L/A Authorised Workshops
Att.: Owner and Workshop Foreman
This instrument is covered by a 3-year warranty contract starting from the time of purchase.
All dealers who possess an Examiner Smart can extend the express exchange warranty contract for
a period of one year, which can be renewed (cables, batteries and damage from improper use are
excluded).
The cost is 23 per month (this rate may be subject to review in future years), with the following
terms of payment :
a) Payment in advance in a lump sum (credit card or bank order).
The warranty contract is to be renewed at the latest 2 months after the expiry, or in the case
of warranties that have already expired, within 2 months of the date of this communication.
An omission of 2 months will be applied to dealers who renew the contract after this time (in the
case of a failure during the first 2 months the repair will have to be paid for).
If there is no renewal, the instrument will only be repaired after the estimate has been accepted and
the consequent payment on the part of the customer. After the repair the dealer can renew the
warranty contract as from the date of delivery of the instrument, for a period of 1 year, then
renewable.
We consider useful to suggest you the extension of the warranty because:
Thanks to the extension of the warranty you dont have to pay for the costs of a repair. For
example, it is to be noted that the average cost to repair the Examiner Smart instrument out
of warranty is approximately 700 for the screen (display) and 470 for any other repair,
with the addition of transport costs and customs taxes.
The period of a repair out of warranty becomes longer, causing problems to your activity
and to the quality of the service towards your Dealers.
How to renew the warranty contract:
Fill in the attached form and send it to ACTIA Italia:
fax: +39 02 935 95 040
e-mail: actiasupport@actiaitalia.com
ITALIA S.r.l - Via Europa 31 - 20010 Pregnana Milanese (MI) - ITALIA - Partita IVA: 08166150014
SUBSCRIPTION FORM FOR EXAMINER SMART
EXTENSION WARRANTY
Please fill in the form legibly and send it to the number below :
Company Name:
E-mail :
E-mail :
Tel. :
Tel. :
Fax :
Fax :
ZIP Code:
INSERIRE CAP
Country:
INSERIRE PAESE
ZIP Code:
INSERIRE CAP
Country:
INSERIRE PAESE
City:
INSERIRE CITTA'
City:
INSERIRE CITTA'
Instrument information
Examiner Smart
Serial Number:
Item Code
Description
Months
Monthly
Amount*
Total Amount*
CONTREXSMART
SUPPORT CONTRACT
12
23,00
276,00
TOTAL **
SIGNATURE
The undersigned as the legal agent of the above-mentioned Company
declares that he has understood and that he accepts these General
Conditions of Extension Warranty herewith enclosed
(CGP050401_437ABARJ)
276,00
SIGNATURE
The information contained on this form will be treated in accordance with
the confidentially criteria mentioned in law 675/96, the so-called Law on
the protection of personal data
In
CITT
On
DATA
* All
UK
SEC 6
SEC 7
FIG: 1
SEC 7
Step 2: In order to use the USB Pen the printer must be set to PDF Creator
SEC 7
SEC 7
To carry out a screen print select the
4TH box down on the tool bar.