Reaktor

We’re less than 2 weeks out from Loyalty Night Live and we're excited to announce our final lineup of panelists 🚀 Jordan Bowry, Director, Global CRM & Loyalty at Michael Kors Raashi Hasija, Vice President, CRM, Loyalty & Insights at Veronica Beard Kara Nishida, Director of Customer Experience for Inflight Entertainment & Connectivity at Delta Air Lines Philip McGahey, Vice President of Loyalty Sales at Mastercard Register today 👉 https://lnkd.in/eBCGqQH8 #loyalty #customerexperience

In the realm of artificial intelligence, we often associate hallucinations with the human mind's intricate workings. Yet, machines too, particularly those utilizing generative models, can conjure their own surreal outputs. While traditionally viewed as undesirable glitches, could these AI hallucinations actually hold untapped potential?   In this article, we delve into the intriguing world of AI hallucinations, where errors become opportunities and imperfections unveil innovation. Read the whole thing from the link below!

It’s time to BLOOM 🌸 Hundreds of digital pioneers and business leaders gather today to witness #GenAI blooming. Yes, GenAI is blooming and if you want to see it bear fruit tomorrow, you’ve got to pro-actively graft the #AI technology into your organization today. Big thanks to Pekka Horo, Katie King, MBA, Antti Merilehto 🇺🇦, and Maria Ritola for kicking off the program! The day full of deep dives, cases, and conversations is still upon us. Thanks everyone for joining!

New panelist announcement! 📣 Join us on May 16th in NYC for Loyalty Night Live, an exclusive in-person event featuring a panel with Kara Nishida from Delta Air Lines, Raashi Hasija from Veronica Beard, and Jordan Bowry from Michael Kors. Don't miss their invaluable insights on the latest trends and strategies on enhancing loyalty programs 🌟 Register today 👉 https://lnkd.in/eBCGqQH8 #loyalty #loyalyprograms #customerexperience #nycevents

Exciting insights from Shoptalk 2024! Our team attended the conference and delved into the latest retail advancements and trends reshaping the industry. Key insights: 🤖 Generative AI: The hype is real, but success requires AI-ready data and a focus on measurable outcomes. 🛍️ Retail Spending: Brands are cautiously investing in tech with clear business value. 🏬 Store Evolution: BOPIS and personalized in-store experiences are transforming retail roles. 🤝 Rethinking Loyalty: It's about lasting relationships through personalization and community engagement. 🤝 Cross-Functional Collaboration: Successful digital projects require deep involvement from all business functions. Read the full post below.

We are immensely proud of our collaboration with Big Ass Fans, helping to drive their digital transformation initiatives forward. The launch of their new site [bigassfans.com] marks a significant milestone in our journey together, showcasing the impactful results of our teamwork. Special thanks to CDIO Kimberly Eubank and her team for their invaluable support throughout the project! Read Big Ass Fan's complete 2024 Digital Report in Technology Magazine for a deeper dive into the project and the innovative solutions delivered 👉 https://lnkd.in/eQqKCNVF #DigitalTransformation #Innovation #ProudPartner

Struggling to navigate the complexities of AI project decisions? Product Owners and sponsors often face tough choices between "Data but no AI", "ready-made tool", and "own machine learning project". Each path has its pros and cons. In our latest article, we discuss the upsides, downsides, and considerations for each approach. Read the full article: https://lnkd.in/gFkHa5GW

According to Harvard Business Review, 80% of AI projects fail. Curious to learn why? In our latest article, we explore key pitfalls and strategies for success in data and AI initiatives. In our experience, AI projects often stumble due to: 1️⃣ Poor solution performance and uncertainty. 2️⃣ Lack of end-user and business value. 3️⃣ Inadequate integration with real-world business problems. Read the full article and learn how to bridge the gap between data capabilities and business objectives, and create effective mental models around AI.

We’re super stoked to announce that our ECD Katariina Harteela will serve as a Juror for Cannes Lions International Festival of Creativity #CannesLions2024 🔥 Facts about her career, interests, and signature laughter, as well as other jury biographies, can be found in the link below. https://lnkd.in/dzjGHavJ

Interested in what's new in #customerloyalty? Join us on May 16th in NYC! Register here 👉🏻 https://lnkd.in/eBCGqQH8