Services
Services Offered
Verified by Business
Hot Stone Massage in 6 reviews
Facial Massages in 4 reviews
Body Treatments in 2 reviews
Thai Massage in 1 review
Review Highlights
“Love this place, it is amazing, the prices are pretty good and I only let Melanie touch my face.” in 5 reviews
“Their business is skin and it started out with Sharon's mother Hannah and now Sharon is in the business.” in 5 reviews
“The skincare regimen that Haneka will prescribe for you will make your skin feel years younger!” in 3 reviews
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Amenities and More
About the Business
Business owner information
Lora L.
"I never write reviews but my experience was phenomenal!! I treated myself to a pre-birthday facial and it was incredible. My skin has never looked or felt better! Lisa was so warm and helped go through what my skin needed and how to continue it at home!! Everything was amazing and worth every penny! 100% recommend." Lexie H.
Ask the Community
Q:
Do you have full service waxing?
A:
Hi! Yes, we do offer full body waxing including Brazilian (with the exception of the legs).
Mollie S., Business Owner2 years ago
Recommended Reviews
Overall rating
46 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Amy O.Fort Mill, SC372415Dec 8, 2023
Wonderful day spa in Southpark. Inviting space and ambience. Just finished my second service here and both visits were amazing! Maddie did a wonderful brow tinting and Brittany did an excellent relaxing facial. Def recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - 1325624737Jun 5, 2023
My hubby was kind enough to book me a service for my birthday here. What dropped from 5 stars to 4? The receptionist at the front desk when I arrived. There was no warm greeting, she did not want to engage in conversation with me, and almost tried to rebuttle me even being there when she could not find my appointment at 1st. One may not care about the front desk when going to a spa, but this is where the tone is set. As an Esthetician and fellow spa owner, this was not acceptable. And no, I did not let the staff know about me being in the industry so there would be no intimidation.
I was introduced to my therapist. Priscilla was performed my treatment. She explained everything, allowed me to ask questions and excuted my treatments in a solid manner. Really turned my experience around for the better. She was great!!!
I would return, hopefully they will give coaching to their front desk staff. Check this location out!Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Lora L.
Jun 21, 2023
Thank your for your helpful feedback Na’Shota! It would help us to know which of our staff we need to work with to improve their customer service as we of course want everyone to have that 5 star experience. One of our receptionists has a disability of being hearing impaired so we want to make sure we are addressing the issue properly. If you would be so kind as to call us and leave your contact info for the owners we would be happy to address this shortcoming.
We are so pleased you enjoyed Priscilla, she is wonderful and we are glad you enjoyed your birthday service! - Vee H.Charlotte, NC255470Jun 19, 2023
The spa had a beautiful and soothing atmosphere, creating a truly relaxing experience. I particularly appreciated the additional features of hot stone therapy and aromatherapy during the massages. However, I must admit that my massage therapist fell short in attentiveness. On the other hand, my partner thoroughly enjoyed their massage and therapist.
Given my varied experience, I am willing to give this place another chance in the near future. Next time, I plan to try a different therapist and perhaps explore other services offered, such as facials. I hope to fully explore the spa's potential and have a more enjoyable visit overall.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lora L.
Jun 21, 2023
Thank you for your feedback Vee, we would like to work with you next time to find an ideal fit on our team of therapists. We want every experience to be top notch so please ask for a manager next time to discuss your concerns so they can work with you to find your perfect therapist. We appreciate your review and we hope to make everything just right for you in the future.
- 26211932299Aug 16, 2022
I was able to make an appointment less than two weeks in advance. Upon arrival, I was warmly greeted and taken to the waiting room. There, I completed my paperwork and then enjoyed the Hanakasumi massage as I was looking for total relaxation. My therapist was thorough and explained the processes as she went along. The spa is well decorated and it was quiet during my appointment. I left refreshed and ready for the weekend.
Helpful 1Thanks 0Love this 1Oh no 1 - Frank S.Charlotte, NC2222Mar 26, 2023
Everyone at Palestra is friendly and professional and the hot stone massage is second to none.
These folks know their stuff and it's a top-shelf experience.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Lora L.
Mar 27, 2023
Thank you for your review! It is always our pleasure to provide that top-shelf experience.
- Kim H.Charlotte, NC05Jul 1, 2023
This is my second time here at Palestra and it was even better than the first visit. The new location is absolurelu beautiful. Carrie did an amazing hot stones massage. I was very sore from working out and she listened to my needs. I will definitely be back!!!
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Lora L.
Jul 7, 2023
Thank you for your review Kim! Carrie is amazing and we love having her on the team. We can’t wait to see you again. :)
- Jessica R.Manhattan, NY224677Apr 2, 2023
Great new location. Massage and facial were fantastic, great service and lovely ambiance. I will be going back. Angelica has great strong hands. Highly recommend.
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Lora L.
Apr 3, 2023
Thank you for your review and we are so glad you love our new space! We look forward to serving you again next time.
- Katy R.San Francisco, CA01Apr 17, 2023
Hands down (pun intended), the best massage I've had in my life, even when compared to many 5-star spa resorts across the US I've had the pleasure to visit. I selected a 90-minute massage with Alex, and I've already booked my next one. It was so great that I booked a Thai foot massage with him just a few days later. This service also did not disappoint. The spa environment is extraordinarily clean, bright, and relaxing. The artwork is gorgeous and perfectly placed to create a space that you won't want to leave. There are options to sit in a more social space where talking is allowed or a cozy lounge with soft, dim lighting where silence is required. I used both. The parking was easy and ample in the garage across the street. The staff is friendly and attentive. I'm so excited that we have this kind of boutique spa available in Charlotte.
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Lora L.
Apr 18, 2023
Thank you Katy for your wonderful review! We love having Alex as part of our team and are so very glad we could help you relax and destress!
- FireFox 4.SoMa, San Francisco, CA01Sep 16, 2023
Great service and hospitality the moment we walked in. Kahilea was our therapist. She is a phenomenal job on this old achy back. Top notch service!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Lara F.Dunwoody, GA05Jul 13, 2023
Best service and best massage in Charlotte! I always come out feeling so much better than when I went in. The technicians are knowledgeable and really listen to what you need.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Lora L.
Sep 13, 2023
Thank you for your review Lara, it is our pleasure to care for you!
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