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Conceptual framework of the study.
Source: Field survey (2021).
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Socio-demographic characteristics of respondents.
PLS algorithm for confirmatory factor analysis.
Construct reliability and validity.
Heterotrait-Monotrait Ratio (HTMT).
Path analysis and hypotheses testing.
Bootstrapping results for path analysis.
Importance performance index values and total effects for INTPERF.
IPMA for INTPERF.
IPMA path analysis.